Privacy
Policy

1. Introduction

Easy Road Truck & Trailer Service LLC ("Easy Road," "we," "us," or "our") operates the website located at easyroadservice.repair (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for services.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Site.

2. Information We Collect

We may collect the following types of information when you interact with our Site:

• Contact Information: Name, phone number, and email address submitted through our contact/service request form.
• Location Information: Your current location (highway, mile marker, or address) when requesting roadside assistance.
• Service Information: Details about the service you need and a description of your vehicle problem.
• Usage Data: Information your browser sends automatically — IP address, browser type, pages visited, time and date of visit, time spent on pages.
• Cookie Data: Small data files stored on your device for analytics and advertising purposes (see Section 6).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your service request and dispatch a technician to your location.
• To contact you regarding your inquiry or follow up on a completed service.
• To improve our website and services based on usage patterns.
• To measure the effectiveness of our advertising campaigns (Google Ads).
• To comply with legal obligations and protect our rights.

We do not sell your personal information to third parties.

4. Information Sharing & Disclosure

We may share your information with third parties only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website (e.g., Formspree for form processing). These parties are bound by confidentiality agreements.
• Analytics & Advertising: Google Analytics and Google Ads receive anonymized usage data to help us understand site performance and optimize advertising.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Retention

We retain personal information submitted through our contact form for as long as necessary to fulfill the service request and for a reasonable period thereafter for business records. You may request deletion of your personal data at any time by contacting us.

6. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to:

• Analyze website traffic and user behavior (Google Analytics).
• Track conversions from our advertising campaigns (Google Ads).
• Remember your preferences across visits.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you prefer not to be tracked by Google Analytics, you may install the Google Analytics Opt-out Browser Add-on.

For more information on how Google uses data when you use our Site, visit: policies.google.com/privacy.

7. Third-Party Links

Our Site may contain links to third-party websites such as Google Maps and Google Reviews. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are directed to businesses and commercial truck operators. We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will delete it immediately.

9. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your personal data.
• The right to opt out of marketing communications.

To exercise any of these rights, please contact us using the information below.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: